car delivery

sylvia Submitted this review about Progressive Auto Carriers
Review made Live: 8/2/2013 9:19:00 PM
Don't trust this company, they gave me a price and when they deliver my car I had to pay $200.00 more, when I call the company they told me they had made a mistake, to pay the delivery and they would refund my money back, I had no choice to pay because I need my car. as of today 8/2/13 more than a month later, I left lots of messages and no one has return my calls.

Company Response
John Rodriguez from Progressive Auto Carriers Submitted this response.
Response Date: 8/10/2013 1:36:00 PM
We worked with this customer for three days with continuous requests for discounts. We advised that the lowest prices would not move the car, but the customer continued to request discounts and asked us to match unreasonable lowest prices. In the end, the car was moved and the customer had her vehicle. We were sympathetic to her situation and were going to issue a refund. We do not charge much for our services, so a refund had to be budgeted. The customer called incessantly and said she and her son would blow us up in reviews and every social network. This is the result. We appreciate our customers and we take pride in our work. Hopefully, the customer will take the advice of professionals in the future.