Company Response Review Report Review
Excellent Customer Service

Patrice D Flora Submitted this review about Patriot Transport USA
Review made Live: 4/18/2019 1:07:00 PM
I relocated from University Place, WA to Chesapeake, VA, I had two vehicles to transport. (2000 Toyota Camry & 2019 Kia Sportage) I relocated 7 years earlier and the auto transport experience was a nightmare! I was told one price and paid it in full. When my vehicle arrived the driver requested an additional $300 to deliver my vehicle. Thank God I found Transport reviews.com. This time I did more research and received tons of emails to transport my vehicles. I came across Patriot Transport USA. I chose this company because they were located in Seaside, Oregon, they had good reviews and I grew up in Oregon. I called and spoke to Mike Koberstein. He was very professional and gave me a time line of when my vehicles would be picked up and delivered in Virginia. The driver took pictures of my vehicles and emailed them to me!! That was awesome. The vehicles arrived a couple of days sooner than expected. I was still in Washington. I let the driver know, and he said No problem!! The driver asked me to call him when I arrived in Virginia. After arriving in Virginia, I contacted the driver and he delivered my vehicles the next morning. It was such a positive experience. A month after I moved to Virginia, I received a call from Patriot Transport. They wanted to know if I was happy with their service? I was more than happy!! My advise is. Take the stress and worry out of transporting your vehicle. Its one less thing to worry about. Call Mike at Patriot Transport USA and he will take it from there. I have referred them to family and friends. I hope never go out of business in case I need them in the future. Thank you so much Mike Koberstein and the Patriot Transport USA company. You are a true representation that there are still trustworthy companies, with integrity in this day and age. Patrice
Shipment Details
Origin:
University Place, Washington 98466
Pickup:
On Time
Destination:
Chesapeake, Virginia 23325
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
16079-IX
Quote or Order Cost:
$2690

Company Response
Mike Koberstein from Patriot Transport USA Submitted this response.
Response Date: 4/18/2019 11:41:00 PM
Thank you Patrice for the excellent review of our performance! I sincerely appreciate your feedback and hope that we can serve you again in the future! Mike Koberstein 503 914 9859