Company Response Review Report Review
EXCELLENT RESPONSE AND SERVICE

JACQUE COLVIN-INCH Submitted this review about Patriot Auto Carriers
Review made Live: 7/9/2008 4:28:00 PM
OUR COMPANY HAD CONTRACTED ANOTHER TRANSPORT CARRIER A WEEK PRIOR TO LAST DAY AT THE TERMINAL. DELIVERY WAS HOPEFULLY TO BE BEFORE THE 4TH OF JULY HOLIDAY TO THE CONSIGNEE. ON JULY 2ND AT 4:30 THE OTHER TRANSPORT CARRIER STILL DID NOT HAVE A DRIVER NOR ANY PROSPECTS FOR DRIVERS.

WE CONTACTED PATRIOT AT THAT TIME. A DRIVER WAS LOCATED WITHIN AN HOUR. VEHICLE WAS PICKED UP AS PROMISED BY THE LAST FREE DAY. IT WAS DELIVERED TO THE CONSIGNEE THE NEXT DAY.

PATRIOT ALSO WAS ABLE TO BEAT THE PREVIOUS CARRIERS PRICE BY $7.00. TONY COMMUNICATED PROGRESS WITH US BY PHONE AND E-MAIL.

PATRIOT WILL ENJOY ANY FUTURE BUSINESS WE MIGHT HAVE TO AWARD TO THEM.

THANK YOU-
JACQUE COLVIN-INCH
PRO CARGO USA
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
TONY
Quote or Order Cost:
$400

Company Response
Tony Macchione from Patriot Auto Carriers Submitted this response.
Response Date: 7/11/2008 11:45:00 AM
Thanks for the support. We enjoy working with customers like you.