Mr.Thomasee was told that his vehicle would be delivered with in 24 hrs of pick up.We scheduled a truck at 11pm to pick up the vehicle the next day.However when they called the next morning they recieved no answer and had to go on with their route. Two days later we scheduled another truck and I personally called both the pick up contact and Mr. Thomasee but recieved no answer when i called the supplied phone number.So in fact we were more than accomodating with his vehicle transport.We do not ask any one to wait around for days to get their vehicle. We are available from 8am to 10 pm 7 days a week.We are just a phone call away if you need an update on where your vehicle is.We however do not read minds therefore we need you to call us if you do not answer your phone. This order was placed on the 21st and vehicle delivered on 25th.