Review Report Review
The WORST transport company EVER!!!

Mr. Starks Submitted this review about Orbit Auto Transport
Review made Live: 9/2/2012 10:30:00 AM
I shipped two vehicles using Orbit Auto. Being active duty Navy, we move around a lot and by far this was the worst experience from start to finish. I video-taped the pick-up and delivery, documenting mileage and conditions of both vehicles. I even had a police officer present at delivery to witness everything. I explicitly explained to Armen (owner or Orbit) not to deliver my cars at night. My cars (2002 Honda Accord and 2003 Cadillac CTS) were delivered at 10pm 18 Aug 2012. My initial inspection of my two vehicles, I discovered that my 2002 Honda was driven 288 miles without my consent of course, my DOD base stickers were scraped off due to my windshield being totally replaced without my knowledge, I discovered that by finding shards of broken glass all over the interior. I also discovered blood stains on my dashboard and cigarette ashes all over both vehicles, we are non-smokers. I also truned over my Honda with a little under a half of tank of gas, it was delivered totally empty with the low fuel light on. Everytime I spoke to Armen he was extremely RUDE, and even hung up the phone at least three occassions on both my wife and I. Armen denied anything of this nature occured and had the nerve to offer 50 dollars as compensation. Both vehicles were covered in wax to mask the obvious damage. The front and rear bumper of the Cadillac was scraped badly and needs to be totally re-painted. I wouldn't recommed Orbit Auto Transport to my worst enemy, they should be banned from the transport business all together. Armen should be locked away in jail for the SHADY business dealings he conducts.

I'am seeking a full refund and placing a claim with Orbits insurance agency for damages to my two vehicles. I hope this review will help you choose to stay away from Orbit Auto Transport.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Virginia
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
10670
Quote or Order Cost:
$1450

Car Condition
  • Vehicle was dirty