Review Report Review
Worst service possible

Zachary John Stuck Submitted this review about New city moving and storage
Review made Live: 10/2/2021 11:07:00 AM
I decided to go with new city moving and storage because of my initial contact they were very enthusiastic and helpful with getting the process going. That is exactly where the effort stopped. Cesar the representative I spoke to assured me several times things are going to be picked up in orderly fashion and gave me dates and times. On the first initial pick up I was not included in the knowledge that the truck suddenly had broken down. I had called several times during the day only to receive voicemails. The next day again no communication at all. Finally after the third day able to reach an assistant James I received the same treatment, no follow up no information. And the fifth day I finally got a hold of corporate in Chicago who is the one person that was helpful named Kevin. Even with his attempt to pick up the fumble this still was not done my car is still sitting where it is and I have decided not To use this unprofessional company. I would stay away if I was you
Shipment Details
Origin:
San jose, California 95123
Pickup:
Early
Destination:
San Jose, California 95123
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Nce06647
Quote or Order Cost:
$1150