I Live in Vancouver, BC and I wanted to transport my recently purchased vehicle from Pennsylvania to Seattle, Washington. I chose Nation Wide Auto as they told me they had depots in all major and secondary cities. We arranged that they would pick up the vehicle the next day and I would pick up from their Seattle depot in 10-12 days. They would call me prior to arriving so I could take the day off work to pick it up. They sounded wonderful until they got my money. The charged me an additional 3% processing fee and they proceeded to sub contract the pick up to another carrier Motion Auto Carriers. The car wan't picked up for another 4 weeks. I kept phoning Nation Wide asking for updates and they promised to phone me back with updates but never did. I found out they sub contracted when Paulina from Motion Auto Carriers phoned me to let me know that car was ready to be picked up at their Portland Depot and I would be charged $20 for every day it stayed there. I told them that it needed to picked up in Seattle. They subcontracted to another guy with a truck to deliver it to me. It was deliverd late in the day and I was unable to get to the export office in time so I would have to stay over night and take the next day off work. To add insult to injury, the driver asks for $120 for storage and delivers my vehicle with a dead battery and a empty gas tank. He was going to leave me there stranded until I demanded he take me to the nearest gas station. A complete nightmare situation. Ultimately I hold Nation Wide responsible for the poor service because they were deceptive to me from the start and I did hire them not they other two companies involved. Stay away from sub contracters and stay away from Nation Wide Auto Transport. BAD NEWS!!!! KEEP AWAY!!!!
Shipment Details
Origin State:
Pennsylvania
Pickup:
Late
Destination State:
Washington
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
50875-NL
Quote or Order Cost:
$1349
Car Condition
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.
