Review Report Review
Transport of 3 classic/streetrods

Dean Haddican Submitted this review about Muscle Car's Inc.
Review made Live: 6/1/2007 10:56:00 AM
We relocated from Colorado to Washington state. I had tried one of those on-line quote brokers and only got two responses. One guy wanted to work off-line from the broker site and the other guy only wanted to haul two of my three cars.

I had gotten a quote from Lisa and it seemed to be a fair price. The only problem was that the trailer she was trying to schedule me on was in the repair shop and she couldn't get a definite date from them when the trailer would be completed. Lisa was very up front and kept me informed of the trailers status.

When she called me to tell me that the earliest they could pick up my cars was the day we were closing on the sell of the house, possibly the next day, I told her that just wouldn't work. After that additional stress on top of moving, I called Lisa back and told her that if she could garauntee me they would be picked up no later than the morning of our house closing, I would go with them.

She had talked to the driver and he did indeed garauntee no later than that day, but most likely it would be earlier, but he had to make three other stops before he got to me.

Mike Martin, the truck driver, called me three days before the scheduled pick up day and wanted to know if it would be alright to pick the cars up tomorrow. Two days earlier than expected!!! That took a lot of the moving stress off.

When Mike showed up, he was very pleasant and considerate of the move situation. He was knowledgable about transporting my kind of cars and explained everything that he was going to do to take care of my cars during the shipping process. He did everything he could to help ease all the concerns and stress of getting my cars shipped.

Once we arrrived in Washington, Mike called and wanted to know if he could deliver the cars a couple of days early. He had already dropped of the other three cars and picked one up and needed to get to the Dakotas to pick one up for a car show in Illinois.

The only problem was that I miss understood him and thought he was already in Spokane, but he was calling from Seattle. The poor guy ran into heavy traffic getting out of Seattle since it was Memorial Day weekend and of course there were a number of accidents. He didn't get to Spokane until 6 am the next day, delivery day. Anxious to get my cars, I start calling him at 8 am. He was still very cordial and pleasant to work with and a nice guy as we talked about a number of things while we were getting my cars off his trailer. He even helped up by driving one of the cars to where they are stored until I get my shop built. It was only a couple of miles, but I think he enjoyed driving my old 32 Chevy that short distance.

If I ever need to transport a vehicle again or know of anyone who needs one shipped, Muscle Cars Inc. will be the first outfit I will contact. I would use them again in a heartbeat and would definetly recommend them to anyone looking to transport their special interest vehicles.

Great job guys!!!
Shipment Details
Origin State:
Colorado
Pickup:
Early
Destination State:
Washington
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Lisa
Quote or Order Cost:
$3300