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Thieves and Liars. DO NOT USE

George Submitted this review about Move On Time
Review made Live: 7/20/2011 5:21:00 PM
-I contacted this company on 06/28/2011.
-My Requested ship date was 07/13/2011.
-My contact person was Mark and he contacted me via a phone call from a quote request sent by uship.com. He left me a message quoting me $650 shipped. That was a great deal, so I took it.

-I bought my plane ticket to leave on 07/18/2011, called Mark back and paid my deposit. Confirmed ship date was 07/13/2011.
-I was told by Mark that once I had a carrier assigned, he would contact me.
-I waited until 07/06/2011 and didn't hear anything. I called to make sure everything was in order. Mark said that he was waiting on a carrier still and would get back to me.
-No calls at all. Now Friday 07/08/2011 He said he would call me back that day. No call again.
-Now Monday, He said 'Let me get back to you in 3 hours'. No call.
-By the end of Monday, I was upset and worried I wouldn't get my car shipped in time before I moved.
-Tuesday morning came, the day before the ship date, Mark called. He said, 'I have good news and bad news. Good news is I found someone that can ship today or tomorrow. The bad news is that they want $900 which would have totalled to $1050." Obviously at this point I didn't trust them at all. I politely declined and requested a refund.
-I still have not received a refund.

-DO NOT USE THIS COMPANY. THEY ARE THIEVES AND LIARS. THEY STEAL YOUR MONEY AND WAIT TIL THE LAST MINUTE TO STEAL MORE MONEY FROM YOU BECAUSE THEY KNOW YOU'RE IN A PINCH.

-By the way, I ended up using Montway Auto Transport. IT cost me $920 total. They are amazing. After the final conversation with Move on time, I called Montway and they had my car picked up the next day, ON MY ORIGINAL SHIP DATE! I gave Montway less than 24 hour notice and look at the amazing results.

-please contact me if you have questions.
Shipment Details
Origin State:
Arizona
Pickup:
Never
Destination State:
Arizona
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
A607074
Quote or Order Cost:
$650