Company Response Review Report Review
Rating

J Folisi Submitted this review about Motor Movers Auto Transport
Review made Live: 6/14/2014 11:07:00 AM
Mary was very helpful. The underlying carrier, however, did not notify me of delivery until I inquired and called the driver myself at which time he told me he was 45 minutes away. And it was a day early. Luckily I was at home. I was suppose to have gotten a call the day before with the appox. arrival time the next day but that didn't happen. And he wouldn't deliver it to my house. I had to go to location to pick it up. Further, the driver did not speak good English and I had a hard time understanding his directions.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Illinois
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1095281
Quote or Order Cost:
$1000

Company Response
Motor Movers Representative from Motor Movers Auto Transport Submitted this response.
Response Date: 6/14/2014 11:18:00 AM
MARY WINFIELD 480-428-1265 mwinfield@motormoversautotransport.com Joe thank you for the review. I am so sorry the carrier did not communicate with you as they should have. It is unfortunate that we cannot babysit each carrier to make sure they are doing things the way we expect them to do. I am glad you where there to accept your vehicle. It was a pleasure working with you on your transport and I look forward to doing business in the future. Thank you for choosing Motor Movers Auto Transport. Mary Winfield