Although my experience with Steven at motor movers was initially pleasant, I had several difficulties dealing with the truck driver who was tasked with transporting my car across country. The driver refused to pick up or drop off the car at either the pick up or delivery addresses due to excuses that did not hold water. The delivery driver was extremely difficult to deal with, to the point that I contacted my point person at motor Movers to mediate the situation. Despite Steven's assurances to check in with me regarding this issue, I didn't hear back from him after several days and ended up dealing with the truck driver on my own. I had hoped for better customer service and better communction with the delivery driver, so as to make this experience easier for me. Overall, I'm just glad that I don't have to deal with shipping my car again. It was an unpleasant experience and I won't be doing it again.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Illinois
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1018290
Quote or Order Cost:
$835
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.
