Company Response Review Report Review
Always Montway to move our cars

Bill Van Submitted this review about Montway Auto Transport
Review made Live: 1/4/2022 1:16:00 PM
It was late July, 2021 that Montway moved our car. I’m late with this review, but still wanted to submit. We needed to ship my daughters 2020 Honda Accord, from NJ to south Florida (near Ft. Lauderdale). Montway was great deal with, very good communication, responsive, made the process run smoothly. Price was also fair and competitive. As a broker they selected ABA Logistics to ship the Accord. Scheduling a car or any physical move can at times be an issue. Not with Montway and ABA Logistics. They scheduled the move with the dates we requested. Gave us a 3 -5 p.m. pick up window at our house in NJ (a Thursday), received a lead phone call and they arrived at 4:00. The driver and assistant did a very thorough inspection of the Accord, taking pictures and documenting notes on a tablet. Sign off was all electronic, no paper. We are always a little nervous about shipping a new car. The transport rig did have a few very expensive vehicles previously loaded. The Accord was very carefully loaded on the rig and they pulled away. Estimated delivery to Florida was four days. On Saturday I called dispatch and the Accord had already arrived in south Florida. They were trying to arrange drop off at our house for Saturday or Sunday, but a bad weekend storm held up their drop offs (which we were ok with). They called Monday early afternoon and brought the Accord to our driveway, in perfect condition (net 4 days). We had also loaded some household and personal items in the trunk and all was accounted for. Thankyou Montway and ABA Logistics for a very nice job. Would highly recommend.
Shipment Details
Origin:
Clark, New Jersey 07066
Pickup:
On Time
Destination:
, Florida 33324
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
#1124577
Quote or Order Cost:
$750

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 1/7/2022 2:49:00 PM
Hi Bill. Thank you for the highly recommended review. While we appreciate the positive feedback on Montway, we are so pleased by the comments made on the carrier, ABA Logistics. Should you need to transport a vehicle again, we hope you keep Montway in mind.