Review Report Review
Excellent customer service, poor execution

Charlie Kilo Submitted this review about Montway Auto Transport
Review made Live: 12/13/2021 9:37:00 PM
Montway was able to secure a truck relatively fast when others couldn't. Their prices are fair. The initial carrier/driver that Montway contracted out to was not able to make the pickup date/time which affected our moving date, however, they were able to find a replacement carrier/driver shortly thereafter and discounted due to the mishap. Pretty satisfied how quickly Montway recovered from the initial error (which honestly isn't Montway's fault). Pickup and dropoff process was stress-free.
Shipment Details
Origin:
Torrance, California
Pickup:
Late
Destination:
John's Creek, Georgia 30022
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1256068
Quote or Order Cost:
$1100