Company Response Review Report Review
Worst company we have ever dealt with

J. Stricker Submitted this review about Montway Auto Transport
Review made Live: 7/12/2021 10:22:00 PM
We have had nothing short of a nightmare experience with Montway. After paying upfront for their guaranteed pick up, we were given an estimate of 7-10 days to transport or vehicle from the East Coast to the West Coast. It is now 19 days and counting and Montway refuses to give us any indication of when or if our car will ever arrive. Avoid this company at all costs!
Shipment Details
Origin State:
Connecticut
Pickup:
On Time
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3600
Quote or Order Cost:
$3600

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 7/23/2021 4:37:00 PM
Hello, Montway provides estimated shipment times based on various predictions and market data. But does not guarantee shipment or delivery times for any reason. Shipments can be greatly affected by many real-world factors outside the driver's control. We appreciate customer patience as we provide the latest status updates based on the information provided to us. Customers can communicate with our support staff for additional information. Thank you.