Company Response Review Report Review
Delivery took a little longer than planned

Dan Submitted this review about Montway Auto Transport
Review made Live: 2/25/2021 1:37:00 PM
Montway is know to do their best to get the lowest price possible through marketplace biding. In the competitiveness of the transport freight market, this works out most of the time but I happen to have sought transport during a winter cold snap with a rural home destination. First transport company took the business then cancelled. I found out on my own before Montway did (I was disappointed in that). However, Montway did find another transporter a few days later. My vehicle was delivered 5 days later than originally planned but it got here. The driver was very professional with the delivery.
Shipment Details
Origin State:
Illinois
Pickup:
Late
Destination State:
Missouri
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
509
Quote or Order Cost:
$509

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 3/11/2021 8:58:00 PM
Thank you for the feedback, Dan. We are always striving to provide the best service possible and your feedback makes that possible. We apologize for the issues with the first transport, but we're happy to hear we were able to rectify the issue and deliver great service. We hope you consider us for future shipping needs.