Company Response Review Report Review
Montway offers fair prices and service

Tim Submitted this review about Montway Auto Transport
Review made Live: 1/11/2021 11:20:00 PM
I'd read a lot of horror stories about car shipping brokers. But Montway did a great job for me in shipping my classic car from Indiana to Montana. They quoted me a mid-range figure up front and stuck to it through out the process. Other firms had higher prices with "guarantees," but Montway just met its reasonable quote. The only real weakness was that there wasn't any communication with Montway once the car had been handed off to the truck driver. But that may have been mostly the driver's doing, and in any event, he showed up on time with the car in good shape. True, he didn't want to bring the car right to my house, despite the Montway promise of "door to door" service. But it worked out to meet him at the Walmart parking lot. Overall, I'd recommend Montway. They did a good job at a good price and made a high-stress task go smoothly--what else can you really hope for?
Shipment Details
Origin State:
Indiana
Pickup:
On Time
Destination State:
Montana
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
960944
Quote or Order Cost:
$1200

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 1/19/2021 5:44:00 PM
Thank you for the feedback, Tim. We strive to differentiate ourselves from the other brokers out there by providing clear communications and expectations of service. We'll be sure to forward your feedback to the carrier as we do have clear expectations of service. If we can help with anything else, please let us know.