Company Response Review Report Review
BAIT AND SWITCH

Matthew Submitted this review about Montway Auto Transport
Review made Live: 6/11/2020 5:13:00 PM
Paid to have a vehicle i purchased out of state transported enclosed and they ended up transporting the vehicle open. The vehicle was received filthy not to mention that it took an excessive amount of effort to get compensated any portion of the difference which was still not a fair amount in the end. I can not recommend Montway as I did not receive the service that I had paid for and overpaid for an open transport service.
Shipment Details
Origin State:
Mississippi
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
851915
Quote or Order Cost:
$785

Car Condition
  • Vehicle was dirty
Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 6/23/2020 2:15:00 PM
Hello Matthew, thank you for speaking with us in regard to the reported issue. We are happy we could come to an acceptable resolution. Please feel free to reach out to feedback@montway.com with any further comments or concerns.