Vehicle transport

Tim Submitted this review about Montway Auto Transport
Review made Live: 7/12/2019 6:31:00 PM
Feels like a bait and switch. They quoted $1675 to ship a vehicle I purchased across the country. It has been over 2 weeks and they can't get a carrier for anywhere near the quoted price. They say their average pickup is 1-5 days. After a week of hearing nothing I started hounding them and finally got a call back proposing one carrier but for $800 (40%) more than quoted. I find it hard to believe that with the data available these days their quote can be that far off unintentionally.

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 7/15/2019 9:34:00 PM
Hello Tim, we apologize for the inconvenience caused. As stated in the booking confirmation email that you received, our dates are estimated and not guaranteed. We expect to assign a carrier within 1 - 5 business days of your first available pickup date depending on your route. Your route was not being frequented at the time which caused the delay in assigning a carrier. Our team presented you with an option to get your vehicle picked up as quickly as possible. The additional funds would go directly to the carrier for the added time and gas to accommodate your vehicle. We're sorry to see that you canceled your order with us.