Company Response Review Report Review
DO NOT USE THIS COMPANY!

Cayce Submitted this review about Montway Auto Transport
Review made Live: 7/3/2018 11:15:00 AM
I Was contacted by this company to transport my car from Ca to Wa. They gave me a quote of $1065 cash on delivery plus a $300 deposit. They said my car would be picked up between 5-7pm and they had someone ready to go. I got my car all ready and SURPRISE no-show. No call, no show business closed. When I called this morning they asked me if I was canceling my order, NO YOU CANCELED when you did not show up I told them. I am thinking if I cancel they get to charge my card for the $300. UNPROFESSIONAL, RUDE, CARELESS. It was not like they said it would cost $400 for the transport. If these folks have anything over a 0 star they must be related to someone in this company vs an actual client. :(
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Washington
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
$1065
Quote or Order Cost:
$0

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 7/3/2018 7:13:00 PM
We apologize for the inconvenience caused. After reviewing the carrier's profile prior to assigning them to your vehicle, it was discovered that they were no longer up to our standards and for the safety of your vehicle we did not assign them. We are sorry that our team did not update you on this and that you had to cancel. We are more than happy to keep working on getting your vehicle transported if you still need to.