Company Response Review Report Review
BMW I3

albert marini Submitted this review about Montway Auto Transport
Review made Live: 10/26/2017 6:21:00 PM
contracted with Direct Express Auto Transport for enclosed shipment. After 3 weeks of no pick up, (Direct transfered $50 of my fee to the carrier as an enticement, but that didn't work.) I canceled, and contracted with Montway on Friday 10/20. Car was picked up Tuesday 10/24, and delivered Thursday 10/26. Exceeded expectations. (btw, Montway told me with Direct I was 26th on the list board with the lowest price and the car was not likely to be picked up any time soon under those conditions.) Only issue, if you can call it one, was they wanted to deliver earlier than agreed upon, but I wasn't there to accept it. So they delivered on the agreed upon day. Cost a little more, but well worth it. Maybe you do get what you pay for.
Shipment Details
Origin State:
Rhode Island
Pickup:
On Time
Destination:
Virginia Beach, Virginia 23454
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
502317
Quote or Order Cost:
$689

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 10/31/2017 1:36:00 PM
Thanks for your review Albert! We are happy to hear that our team got your vehicle picked up and delivered in no time. We hope to help you or any of your friends and family in the future if they are ever in the need of auto transport!