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On time but need better information transfer

Govind Chavan Submitted this review about Montway Auto Transport
Review made Live: 9/22/2017 3:48:00 PM
I had my car delivered on time at my address, but I had to call the driver and tell him the correct address. The phone reps for both Montway and Auto Transport told me that the driver had my work address instead of my home address. But the driver did not, and I had to apologize to him for something that I was expecting the phone reps would handle for me.
Shipment Details
Origin:
Raleigh, North Carolina 27606
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
484551
Quote or Order Cost:
$1100