Review Report Review
poor comunacation

steve Submitted this review about Mercury Auto Transport
Review made Live: 1/24/2010 11:46:00 AM
Mercury Auto Transport did not keep in contact with me on the status of any offers;I had to call and email them. Two weeks and can not find a shipper under $500.00? Then they tell me my vehicle will have to be picked-up 70 miles away!!
They told me my vehicle would be delivered (in another city,70 miles from my house) on Thursday night,but I had no contact from anyone. I called the dispatch # and they told me it was now being delivered on Friday! Well,Friday came and again no contact and could not get driver to answer his phone. Called dispatch again and they gave me another # for the driver. Driver told me he could be there on Saturday!! Are you kidding me!!! Well,I told him he had to deliver the vehicle to my house as I had no way to get there now. He did get to my house,but two days after promised.
I will never ever use Mercury Auto Transport again! Very bad service.
Shipment Details
Origin State:
New Jersey
Pickup:
On Time
Destination State:
Wisconsin
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
jim
Quote or Order Cost:
$650