Company Response Review Report Review
Lawerence - Broker

Kathleen Jouganatos Submitted this review about Mercury Auto Transport
Review made Live: 3/30/2023 11:03:00 AM
After i choose Lawerence, i was inodated with phone calls txts, Emails. But he was curteous, helpful and pleasant.the problem was with the driver communication regarding the payment process. After a 2nd. driver was procured he never followed up on a payment proceedure which i had to do and was then asked for more money if I could not pay the way they wanted. The Broker was no where to be found for that entire day. Thus made my experience one of the most stressful and inconvient for all my family involved.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
New York
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1200.00
Quote or Order Cost:
$1460

Company Response
Jeff Solomon from Mercury Auto Transport Submitted this response.
Response Date: 3/31/2023 3:07:00 PM
Thank you for your review! We appreciate your positive feedback. We at Mercury work really hard to make sure your transport goes smoothly. Thank you for your business.