Company Response Review Report Review
Transported a 2014 Toyota Land Cruiser

Jim Leuschner Submitted this review about Mercury Auto Transport
Review made Live: 2/4/2021 6:25:00 PM
Joel Licata did a good job setting up the transport, the company he contracted with picked up the car on schedule and transported it safely to it's destination. The only glitch we hit was the driver arrived two days ahead of schedule, which was okay but unexpected. The "glitch" was I got the call at noon, two days early, for a 2:00 p.m. delivery that day. I was 3 hours away from the delivery drop address. Fortunately I had a backup to meet the driver. So, lesson learned, it would be good to have a little more lead time on the delivery. Other than that the transport worked quite smoothly.
Shipment Details
Origin:
San Rafael, California
Pickup:
On Time
Destination:
Parker, Colorado 80138
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1050
Quote or Order Cost:
$1050

Car Condition
  • Vehicle was dirty
Company Response
Minta Licata from Mercury Auto Transport Submitted this response.
Response Date: 2/5/2021 2:06:00 PM
Hi Jim, thank you for the review! We're happy that Joel did a great job arranging your auto transport. We're sorry to hear about that bump in your transport, we understand how pressuring it can be to rearrange your schedule to meet the driver in time but we're glad that it worked out in the end. Thank you for your business!