Company Response Review Report Review
Exceeded Expectations

Chris Jones Submitted this review about Mercury Auto Transport
Review made Live: 10/28/2020 7:10:00 PM
Look no further! From the very moment the quotes started flying in, Mercury's stuck out right away. After the initial email with the quote, they shortly follow up with a very informative email to assist buyers during the decision-making process which helps a great deal. The quote Ryan and June provided was one of the lowest I received but it unfortunately had to be raised about $100 to get a driver in my area to accept the job and so I wouldn’t have to continue waiting as I had already waited week. Within thirty minutes to an hour after paying the deposit, the driver surprisingly showed up around noon ready to pick up the car! I was on my way out the door to run quick an errand thinking it was only Verizon at the door with another solicitation. By the time I returned, the car was already loaded up and almost ready to go. The car was the first of three to be loaded and the last to be dropped off so it arrived at its destination in Georgia from Maryland the next evening. The street at the destination was little congested so the driver had to stop at a gas station a block or two away so to add to the exceptional service already provided, the driver unloaded the vehicle at a gas station and drove it to the destination since the receiver was unable to meet him there. He was driven back to his truck and he was on his way. I recommend Mercury to anyone looking to transfer their vehicle as the service Ryan, June, and their team provided made my first time experience a seamless one.
Shipment Details
Origin State:
Maryland
Pickup:
On Time
Destination State:
Georgia
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2250066
Quote or Order Cost:
$625

Company Response
Matthew Sandomir from Mercury Auto Transport Submitted this response.
Response Date: 10/29/2020 3:21:00 PM
Thank you Chris!