Company Response Review Report Review
Scammer - no attention to requests

Keith Submitted this review about Mercury Auto Transport
Review made Live: 4/6/2020 2:16:00 PM
Do not attempt to use. Scott H did not pay any attention to my requests via call, email or text. My dates changed, so I called, etc to update him. He never updated the order. I then emailed and texted him to stop and remove his listing, as it was too late and vehicle had to be put in storage. He continued to ignore those requests, then 5 days later sent me an electronically signed contract, saying I signed it. IP address is not mine. Not sure what kind of scam he is trying to pull, but I highly discourage anyone from contacting this company.
Shipment Details
Origin State:
Pickup:
Not Provided
Destination State:
Delivery:
Not Provided
Customer Service
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Review Details
Quote or Order Id:
Quote or Order Cost:
$0

Company Response
Matthew Sandomir from Mercury Auto Transport Submitted this response.
Response Date: 4/16/2020 5:23:00 PM
Hi Keith, I appreciate you taking a moment and letting me know about your experience.I am sorry to hear that your communication was non existent. I apologize for any inconvenience this may have caused. This is something I am glad you shared so I can address it immediately. Thank you for your feedback.