Company Response Review Report Review
horrible experence

arthur mockabee Submitted this review about Mercury Auto Transport
Review made Live: 8/24/2016 11:12:00 PM
my experience with JC was great until i paid the $150 fee for mercury to find a driver to transport my acura rdx from NJ to California, the company i was assigned has to be the worst transportation company in the business, they were 6 days late picking up the vehicle and 5 days late delivering the vehicle, every time i tried to call the transport company there was no answer or return call, after which i began to call mercury and they were not able to help me in any way as to what was going on with my vehicle , i was completely at the mercy of this company ,,,,i will never use or recommend Mercury Auto transport
Shipment Details
Origin State:
New Jersey
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
24113139-xj
Quote or Order Cost:
$1050

Company Response
Matthew Sandomir from Mercury Auto Transport Submitted this response.
Response Date: 8/25/2016 1:49:00 PM
Arthur, I appologize for the inconvenience you had with the 5 day delay with your shipment. These types of carriers do have delays time to time due to vehicle maintenance and it can be very frustrating. We're sorry it happened to you.