Company Response Review Report Review
CON ARTIST AND DISHONEST

Boca to Utah Submitted this review about Mayflower Express Direct Auto Transport Inc.
Review made Live: 6/7/2011 1:20:00 PM
Do not use this company! Mike, supposedly the owner, quoted $1500 for car transport Florida to Utah. Never told me would be COD. Took $250 deposit, then the driver (during transport!) tells me $2300 COD!! No $2300, no car....called Mike and he says "you told me do whatever it takes to get the car out there". Yes Mike, had you called and told me it would cost more, we could have negotiated, but NO communication, no follow up, and then you have the nerve to tell me the driver was supposed to tell me the insurance costs more than we thought....hello....i booked through you, not the driver! and besides DOUBLE the cost, never mentioned COD. The transport co told me they have another customer same situation- costing double the quote. SCAM ARTIST and liar. Obviously, since other 2 reviews say same thing in last few days this guy wont last long, but guess he's getting a quick few thousand before people figure him out and he is OUT OF BIZ, where he belongs
Shipment Details
Origin State:
Florida
Pickup:
Late
Destination State:
Utah
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
quote$1500
Quote or Order Cost:
$2300250

Company Response
MIKE from Mayflower Express Direct Auto Transport Inc. Submitted this response.
Response Date: 6/8/2011 3:10:00 PM
This customer forgot to mention there car has a value of $200,000 Dollars it's a Bentley. There whole review is very misleading and just not the truth, you can call me anytime directly and i always answer all your questions we have the best commutation in the industry with our clients. They came to us after trying to move the vehicle for over a month with other companies and could not because of the insurance liability issue. the driver we found, after calling and faxing at least 35 drivers and yes we do not just throw you on a board we call drivers all day long working very hard for customers to earn our money. the driver had to call his insurance carrier an update his policy Not Free" just to be able to cover there Vehicle so that increase her price from 1500 to 2300 the driver and no other driver would do it for less due to the value of the car being Six figures way to much liability. We can not forecast insurance not covering high value cars or do we Know how much that costs the drivers. 99.9% of our orders have no problem and we just started to have our customers come here to this site so our reviews can reflect the great job we do on each and everyone customer who books with us and we have moved over 2000 vehicles in the past 2 months and have great references.