Pick up time

Kuo Submitted this review about Magic Carpet Auto Transport
Review made Live: 1/10/2011 11:54:00 PM
I was expecting to have the car picked up on 1/2 and delivered on 1/8. However, the car was picked up on 1/6 and delivered on 1/9. In addition, I added extra $300 so there is only one day delay.
I would expect Magic Carpet can give me more exact time when I place my order two weeks before the pick up date.

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 1/12/2011 10:40:00 PM
Greg Bailey Greg@MagicCarpetAutoTransport.com...Karen...Thank you for your positive feedback and helpful information regarding how I can better serve my customers. If your vehicle had been picked up on the 2nd or 3rd...it would have arrived before you were there to receive it. My notes show preferred delivery on the 8th or 9th, and you in fact were ecstatic with your delivery date of the 9th. I apologize for any miscommunication and would welcome the opportunity to serve you in the future and exceed your transport expectations.