Company Response Review Report Review
Car never got transported

Cam Submitted this review about Magic Carpet Auto Transport
Review made Live: 7/14/2010 4:39:00 PM
I contacted Michelle from Magic Carpet on June 10 to get my car shipped. I told her my car was ready to be shipped. On June 25th, my car was still parked in my driveway. In a 2 week timespan, Michelle was not able to find a carrier to transport my car. She kept saying she was getting aggressive with dispatch. I understand there are no guarantees on pick up and delivery dates but 2 weeks and no carrier is ridiculous! I ended up going to another company who found me a carrier in 3 days. If you are on a time limit to get your car shipped...even if it is a month out, do not use Magic Carpet Auto Transport.
Shipment Details
Origin State:
Virginia
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1317702
Quote or Order Cost:
$1025

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 7/15/2010 9:54:00 PM
Cam, I apologize for the difficulty we had in getting a carrier. We are regularly at the mercy of the carriers on what routes they will be travelling on. This just happened to be a difficult route for us. Take care, Michelle