Company Response Review Report Review
review

AD Submitted this review about Magic Carpet Auto Transport
Review made Live: 7/6/2010 8:46:00 PM
I have to put 5 star as the rating to get the $50 rebate, but in all honesty I think the company should do a little more investingating regarding the carriers they use. I ended up with a 3 star tranport company and had to go deliver the car myself to the lot as I was leaving town and they did not come on the days they had stated. Additionally, I went to the lot to deliver it and then it was still 3 days late to me, even though it was promised to be delivered on a certain date. Although the broker might be 5 star, I would recommend you certify the carrier too b/c that is where you can really get screwed!
Shipment Details
Origin State:
Pennsylvania
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2024429
Quote or Order Cost:
$1110

Car Condition
  • Vehicle was dirty
Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 8/12/2010 3:19:00 PM
Thank you doctor. I am glad you got 5 star service from me and am very sorry again that the carrier was delayed in deliverying your car. We do do our best with our carriers but I am glad you understand that we do have no control over peoples actions, just ours. We screen as much as possible and appreciate your service. Please call me back at any time. RaeAnn Clark 360-828-8813