Company Response Review Report Review
never transported before

lyndsay milam Submitted this review about Magic Carpet Auto Transport
Review made Live: 5/15/2010 1:45:00 PM
The man I dealt with through the transport process was nice enough,but I do have a minor complaint. This is the first time I have transported a car and it would have been nice if he had explained the entire process. When he said he would let me know when a truck was assigned and six days had gone by i was starting to panic thinking my car would not get to its destination in time and that they would not find one. I basically would just have liked to be kept in contact with and reasured that my car would get there instead of worrying. Also he is not good at returning calls especially after a truck was assigned. I have called 3 times with questions including how do i get a receipt in which i still dont have an answer for?
All in all my car got there in time and the trucking company was very professional. So i am pleased!
Lyndsay
Shipment Details
Origin State:
Indiana
Pickup:
On Time
Destination State:
Missouri
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2020062
Quote or Order Cost:
$300

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 5/15/2010 5:40:00 PM
Lyndsay, I am sorry for not getting back to you sooner with the instructions on how to give your review in order to receive your rebate. I am glad we were able to help you and your husband get your car transported. I will get you your receipt asap and if there's anything else I can do for you, please let me know! Take care. - Tony - 480-821-4518/anthony@magiccarpetautotransport.com