Company Response Review Report Review
Reagan Hardy 360.940.7939

Shan Submitted this review about Magic Carpet Auto Transport
Review made Live: 7/30/2013 7:41:00 PM
After reading the reviews here, I picked up Magic Carpet. I called on June 17th. Reagan was helpful and sent me a quote immediately. This was the first time I relocate from the east coast to the west coast. My original plan was to ship my car around Jun 22nd and receive my car after 8 to 10 days. On June 19th, I received an email from Erica confirming the shipment but she did not see my requirement for 22nd shipment. There were some emails between us and I again noted I would like to ship my car by 22nd. And they promised to find a truck driver as soon as they can. On 24th, I get the carrier info. John, the truck driver, took my car on 25th. I was a little disappointed about the delay but John delivered my car on Saturday. Amazingly fast!

When I got my car there were some problems. Besides dirty spots on the car, the car will shake when shifting gears and will automatically shut down the engine at a very low speed. After having the engine on by the curb for 1 hour, the problem is gone. I guess there could be bubbles in the gas line. Whatever, I just hope it won't happen again.

Overall it is a good experience with Magic Carpet.
Shipment Details
Origin State:
North Carolina
Pickup:
Late
Destination State:
Washington
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
#1002620
Quote or Order Cost:
$1245

Car Condition
  • Vehicle was dirty
Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 7/31/2013 3:13:00 PM
Brandon Bond 360-853-2849 BRANDON@MAGICCARPETAUTOTRANSPORT.COM Hello Andrea, Thanks for the kind words in your 5 Star REVIEW. I am glad that your transport went smooth and painless would love to help you again in the future! Thanks again for the business much appreciated. MILITARY AND STUDENT DISCOUNT. PLEASE CALL ME DIRECT OR EMAIL ME WITH QUESTIONS.