A mistake was made on the availability date of our vehicle. Once we noticed and called to complain it still took a time to get our car shipped and thus arrived 2 days late forcing us to spend over $100 extra on a rental car. Instead of showing concern for the arrival of our vehicle on time, he told us it would cost $50 more than originally quoted and then had the gall instead to ask us for a 5-star rating. Upon hearing from the trucker when we arrived in our new city that the delivery would be late as suspected, we called our contact person and left a message. He never called us back. He did call, however, a few days later to ask again for that 5 star rating. He never even asked about our car or how the transport went. He seemed much more interested in his reviews than in the service we were receiving.
Shipment Details
Origin State:
Texas
Pickup:
Late
Destination State:
Connecticut
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
12697
Quote or Order Cost:
$740
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