Magic Carpet Auto is a SCAM

Jered Franks Submitted this review about Magic Carpet Auto Transport
Review made Live: 12/12/2011 7:20:00 PM
Magic Carpet is the absolute worse possible choice to use when shipping a vehicle. They lied to me countless times until I was in a position where my moved was delayed because they could not move the car. I had setup a shipment with CASEY at magic carpet 3 weeks before I needed the vehicle shippped, and it was still not being picked up because they were not offering a reasonable rate to the carrier. DO NOT BE FOOLED BY THEIR LOW OFFER TO SHIP YOUR VEHICLE IT WILL NEVER HAPPEN. To put into perspective how horrible and dishonest this company is, after I called and canceled my order they re-posted my order online to trucks for pickup for double what I was quoted. I have posted a review here on transport reviews that was removed so this is a follow up. Magic carpet pays clients to give good referrals, go to leave a review on this website and you wil be asked if you are being compensated by magic carpet for a 5 star review. If you are looking to have an auto shipped, NEVER CONSIDER magic carpet. This company is so bad that out of spite for not paying twice what the original quote was they have gave my personal phone number and email to thousands of people to contact me. Trust me when I say that dealing with magic carpet is the absoulte worst expericence I have ever had with a company in my life. Transport Reviews should be ashamed to have them at the top of the list. This is very miss leading to your customers and average people like I was with no knowlage of how auto shippment works.

admin of transport reviews please let my voice be heard, I will be sending you detailed attachments proving everything I said to be the absolute truth. I have been royally wronged by a company you endorse and feel its my right to have a simple review posted to deter my fellow hard working americans from dealing with this scam based company.

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 12/13/2011 12:40:00 PM
Jered we have to completely disagree with this review. Casey is an amazing customer service representative and works very hard and honestly for all his customers. We NEVER lied to you and you took the word of someone who wanted to snag your business. We are not shady or unethical like that. You and that other company called our office cussing and saying the most despicable things to the employee’s and the emails we have saved from you are a testament to your true character. We understand you being upset that it was taking so long to find a carrier to go your route and pick your vehicle up, however you are accusing us of things that are just not so. We never posted your vehicle at a lower price than was quoted to you and we NEVER doubled the price on your post. You are simply taking the word of another company who has no ethics. I can say this about them due to the way they lied and mislead you and then called into our office and verbally abused our staff. We DO NOT pay for reviews. If what you say is true then you are calling all of our customers who have left reviews liars. We offer first time customers a rebate of their transport costs if they choose to leave a review of our services once the transport is complete. The rebate is not contingent on a GREAT review; we do everything in our power to earn that. We have the rebate program so that instead of paying high dollars for advertising we give the money back to those who take the time to leave the reviews. We believe word of mouth advertising is the best. As for your first review being removed....that was due to your language in the review and had nothing to do with us. You cannot just abuse people or companies and think it will be tolerated...truly bad manners on your part. Thankfully our over 3500 reviews speak for the way we conduct business and an intelligent person will take that into account. Best of luck to you and we are sorry we were not able to get your vehicle transported, it truly was not for a lack of trying or from being dishonest.