Eric Maire
Submitted this review about Luxury Auto Transport Review made Live: 6/9/2007 4:48:00 PM
Vehicle was delivered extremely dirty considering it was shipped in a close container. Vehicle received damaged from transport company during transit. Several scratches on vehicle. Also driver used a towel to wipe vehicle causing more scratches. Nose of vehicle had several deep scratches going down to bare metal. Right rear fender had a deep scratch going to bare metal where driver strapped vechicle during transport. Continued effort to have this company repair the damage that it cause on a like new vehicle has resulted in company not responding to continued phone calls and emails. I would not advise anyone to use this company as they did not and will not honor commitment to transport your vehicle and if a claim is required to repair the damage done. This company refused to respond after pjictures of the damage was sent and an estimate for repairs was also sent. A very unprofessional company, and I will never do business with them again. I would not recommend anyone use this company.
Shipment Details
Origin State:
Illinois
Pickup:
On Time
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Mickeulec
Quote or Order Cost:
$1500
Car Condition
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