Company Response Review Report Review
LIAR & HORRIBLE Customer Service

Crystal Submitted this review about Lepke Auto Transport
Review made Live: 3/14/2018 9:54:00 PM
So, from the beginning Tobias has been trying to squeeze the most out of me and hasn't been the most friendliest guy. I'm going to try and make this short.

The first we did business he tried to scam me but then i made a complaint through BBB. AFTER this he was so nice and now i see it was all an act to get me to write a good review. He even lowered my cost to $950 after he quoted me $1000. I told him that i would be coming back to do business with him next year.

One Year Later... I decided to forgot about our encounter and give him another shot. IT WAS A BIG MISTAKE because Here I am again upset with Tobias's customer service. He is extremely rude and had the audacity to hang up on me!
He will always goes back on his word. He will NEVER KEEP HIS WORD. This time he quoted me $900 last week and $950 this week. If you read the complaint on BBB it says that the quotes are valid for about 3 weeks.

If you don't care about having a good working relationship nor respect Tobias is your guy.

I just would never do business again with someone so sneaky and whom is so willing to break their word and just simply take advantage.

Always choose wisely and be careful.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
40213-EQ
Quote or Order Cost:
$1000

Company Response
Tobias Lepke from Lepke Auto Transport Submitted this response.
Response Date: 3/23/2018 9:54:00 PM
This customer was very rude. After I repeatedly told her I could not go any lower on the rate she kept insisting. She asked to talk to a manager. When I told her that I am the manager she got even more belligerent. When she started yelling I kindly told her that I didn't want to work with her and to please call another company. Lepke Auto Transport respects the right to refuse service to anyone that is disrespectful to our employees.