Car shipped

Greg Submitted this review about KVB Auto Transport
Review made Live: 3/8/2021 9:10:00 PM
Feb 3 said you'd call back, you didn't. Feb 4 said call back in 20 min, didn't. Feb 4th hired you due to good reviews. Feb 10 asked what's going on. Feb 18 asked what's going on. Feb 28 said dealership is asking me to move the vehicle please. March 3 the day I was calling to fire you I finally had a driver. AFTER the car had delivered you now tell me you have a 100$ charge on top of 950.00 transport fees Surprise!!

Company Response
Kevin Ross from KVB Auto Transport Submitted this response.
Response Date: 3/10/2021 3:13:00 AM
Greg, Thanks for the kind review. I told you we were offering a driver $850.00 and my broker fee was $100.00. You knew this and I emailed you an order receipt that clearly shows the total price which I have on file.You paid the $100.00 to me upon dispatch so you never got charged anything more once delivered thats a lie. Your dropoff location in Kansas was off the beaten path and I told you that it could take some time to find a driver wanting to go there for the price you wanted. Sorry about the missing calls It has been unusually busy this time of year and I appologise but I talk to 150 people a day and I try to get back to people as soon as possible.