Company Response Review Report Review
Hidden fees, super late delivery. DO NOT DO BUSINESS WITH THIS GUY!

Shay Submitted this review about Iron Auto Transport LLC
Review made Live: 7/14/2014 4:15:00 PM
I contacted Iron Transport because they gave the best quote : $900 for coast to coast and the quote clearly stated that up to 100 lbs of personal belongings are allowed in the back of the car WITHOUT EXTRA CHARGE.

First pickup date was June 27. The guy calls me and says there is someone that can pick it up, but it will cost me $50 more, but GUARANTEED that the car will be delivered BEFORE 4th of July.
Needless to say, the carrier was SUPER LATE in picking up the vehicle, and demanded to charge $100 extra because the car had personal belongings. what a rip off.
Then, the car did not arrive on July 4th, which completely screwed up our plans.
What's more, the carrier is calling to say that the car may get broken into because of the luggage inside.
Needless to say - terrible service, and dishonest all around.
The car finally arrived on July 7th.
The guy at Iron Transport denied in my face that he promised the car to be delivered before July 4th. What a fucking liar.

Conclusion:
Hidden fees. Late pickup. Super late delivery. Lies about promises to deliver the car on time, and ended up paying additional $50 even though the car never arrived on time as promised.

DO NOT DO ANY BUSINESS WITH THIS COMPANY. RIP OFF!
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Massachusetts
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
26352-ET
Quote or Order Cost:
$1050

Company Response
Aaron N. from Iron Auto Transport LLC Submitted this response.
Response Date: 1/30/2015 12:45:00 PM
Iron Auto Transport has made every attempt to satisfy our customer. Customer packed his car over the allotted courtesy of 100lbs and incurred the additional fee from the carrier. Customer agreed to the fee BEFORE vehicle was loaded. A 7-10 day transit is common for cross country routes and customer was advised. We regret we were unable to satisfy this customer.