Complete Scam

Gordon French Submitted this review about Ideal Motors Trans Inc.
Review made Live: 11/5/2012 1:50:00 PM
They said the could ship a Crew Cab Dually for $700. I agreed to pay $800 in the hopes of finding a driver. They knew a driver would not move my truck for $800. The never found a driver then charged me $150 for cancellation fees.

When I called them I said I need the truck picked up on Thursday. I did not say you have 10 days from Thursday. I made it very clear that they had to pick the truck up on Thursday or I would just pick it up myself.

The purposely chose to defraud me and take my order with the sole intention of charging me a $150 cancellation fee.

I have filed a charge back. I am trying to file criminal charge with the intent to defraud.

Company Response
Paul from Ideal Motors Trans Inc. Submitted this response.
Response Date: 11/5/2012 4:22:00 PM
I deeply apologize that you did not read your contract, where it clearly states we have 10 business days to find a driver. We actually did find you a driver who physically went to go pick up your vehicle and was willing to deliver to your door in La Junta which is a difficult location to get to for the agreed upon price. We had tried to contact you DAYS before because we had yet a different driver but you did not answer your phone nor were we able to leave a voice mail. I am sorry that you, unlike the majority of our customers we unhappy with our services. Congratulations on your purchase