from High End Transport Inc.
Submitted this response.
Response Date: 10/12/2010 2:11:00 PM
This transport was done in 2009. Ernie who has so many fantastic reviews on this site almost fell out of his chair when he read this, he was truly devastated. He had no idea this transport had gone so poorly. We have not done any business with this carrier since 2009 and they went out of business in the beginning of 2010. You requested not to put the balance on a credit card with High End Transport and Ernie explained that you would be responsible for paying cash to the driver and making sure there was no damage. We rarely have COD's and we always explain the risk you are taking when asking to pay this way. I noticed alot of your anger was directed at the driver and I hope you have posted complaints to their site and not just ours. As to the "foreign criminal" remarks, these carriers must speak english to have Commercial drivers licenses and Federal Motor Carrier numbers. The carrier is not a criminal because he got your seat dirty. Every citizen of this country has the right to have a job and be able to support their family. Drivers and Carriers are monitored and rated in our system and removed if necessary but we will not discriminate based on a persons accent. We can always help with any communication issues when those rare instances arise.