Safi Majidzadah
Submitted this review about Global Auto Transportation Review made Live: 12/10/2021 9:57:00 PM
I worked with Art Z He has the worse customer service ever please don't use this company and don't believe any thing they say I promise you'll be sorry please don't wast your time I moved my car cross country from New York to Concord CA, I'm a used car dealer and I been doing this for the past 20 years , as soon as you sign a contract with them they never call you or update you about the delivery of your car, they will leave you in the dark and when you try to call them they alway's act like they're busy and they hesitate talking to you I been promised that they will bring my car on Monday November 22nd and I live 2 hours away from where they supposed to deliver the car so I'm waiting there for hours and I'm trying to call them no answer. I wasn't sure what to do calling Art Z he is not interested talking to me no more leaving him massages texting him he not answering or replying to my text I decided to call the driver again and again finally he picked up and he informed me that the car is in Los Angeles hell deliver it on Wednesday November the 24 2021at 2:00PM and there is no communication between Art Z and the driver or my self anyway drove again for 2 hours on Wednesday to take position of delivery so I'm waiting there from 1:00Pm to 5:pm I called the driver again and he informed me that he'll deliver at 9:30pm at 7:00 pm he called me and said he is tired he can't deliver today hell deliver it Thursday November 25th and I had a flight on the November the 25th anyway they keep my car for another 8 day's Im not sure why but they did I called Art again and this time I told Art if I don't get my car in 2 day I will call Concord PD then I got a response from Art and said let me talk with driver so after I got position of delivery I noticed they stole the fan actuator all the relay from the fuse box under the hood and all the fuses from the fuse box, so please please don't use this company I'll never do business with them again !!!!!!!!!!
Shipment Details
Origin State:
New York
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
139932-bt
Quote or Order Cost:
$2950
Car Condition
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