Review Report Review
Unprofessional, Unreliable

JH Submitted this review about Full Service Van Lines
Review made Live: 4/24/2015 1:34:00 PM
We should have known that we were in for real problems when they show up to move our 4 bedroom home with a box truck from UHaul.The next problem was when the driver told us that the price would be nearly double because there was more inventory than what was on the quote. Full Service never came out to
inventory, we filled out their forms AND sent them another moving company's inventory. When I spoke with my contact at Full Service he said he was conformtable with the inventory and believes he has it all covered. Even have it in writing.
The next event was they had to put half of our items in storage for a MONTH as they did not have a truck big enough. When the items were delivered they was more damage then you would possibly think. They just threw everything into the truck, we have pictures.
They required cash when they show up and if you don't have cash they will not unload.
They just finalized our insurance claim, unbelievable, they must have caused over $ 4,000 in damage but wanted to settle for $ 240.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Florida
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
FS6992847
Quote or Order Cost:
$14000