breach of contract

Lt. US Army Submitted this review about Flofield Inc.
Review made Live: 7/15/2009 3:00:00 PM
This company is clearly one that is in the practice of using unethical methods in order to extort its customers. contracted for a 621.00 move from NY to TX...when vehicle arrived they attempted to add some bogus charges. after which they attempted to send us a new contract with the "new" price quote. my suggesstion to anyone that is unfortunate enough to deal with this company is to pay for everything by CC...then when they try to rip you off just call your CC company and dispute it. the company's only response is that "the customer clearly didnt read the contract"...well unfortunately for them i have advanced law degrees and it is clear they have little to no understanding of what constitutes a binding contract. one more thing...dont even bother trying to call them...the person i spoke to "ANDY" was clearly not in any mood to provide customer service.

Company Response
Andrew from Flofield Inc. Submitted this response.
Response Date: 7/15/2009 3:07:00 PM
We clearly informed these people of the charges and when the car arrived they threatened to kill us and that they were not paying, we told them that they should have read the contract as it indicates - read read read and many more times and I guess that they did not. People always act ignorant when they do not want to pay and always on delivery.