Terrible customer service

Glen ter Horst Submitted this review about Exceptional Auto Transport LLC
Review made Live: 11/11/2013 9:05:00 AM
I fell victim to the "oh we can do that for less" trick, as per Exceptional. I was told and quoted $860 - Oregon to Illinois. After 4 or 5 days of nothing (me calling them everyday), I was told oh for $200 more we can pick the car up today. I complained several times, suddenly my calls went unanswered and everyone was in "meetings". After days of that I agreed to pay more as I needed the car. Oddly enough after I agreed my calls were returned and the car was moving. Its not the carrier its the broker that is horrible. TAKE YOUR BUSINESS SOMEWHERE ELSE! Please feel free to call me - I'll give anyone the full story 708 990-0798