Review Report Review
Review

Melanie Lapointe Submitted this review about Evergreen Auto Transport
Review made Live: 12/5/2011 2:24:00 PM
I was delighted with the pickup: I placed the order on a Friday and received a call Monday morning that they could pick up that afternoon.

They called me the following week on a Tuesday to tell me that the car was in the destination city however the truck broke down and that they were making arrangements to have the car delivered the next day, which was the scheduled delivery day. The next day came and I didn't hear from them so I called around 4:30 pm to confirm that the delivery was still scheduled. They said that the car was in transit and that there was one delivery in front of it. The driver then called around 6:00 pm to say that he had arrived.

I was pleased with the service overall. Courtesy was great and communcation/follow-up was good for the most part: my only suggestion for improvement would be that I would have liked to have received a phone call on the day of delivery so that I wasn't wondering all day what the schedule was to the point where I had to call. Regardless of that, I would definitely use this company again and would highly recommend them.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1106390
Quote or Order Cost:
$935