The driver,Ronnie Flowers,was a true professional. Although he did not have to assist us with figuring out how to get such a heavy delivery into our home during inclement weather conditions,he did so with a customer satisfaction as his main concern.

DON'T BOTHER WITH THIS COMPANY. CUSTOMER SERVICE IS VERY RUDE AND DISCRIMINATORY. ONE REP HUNG UP ON ME THE OTHER REP RUDELY INTERRUPTED ME WHEN I ASKED A QUESTION, AND WAS VERY UNPROFESSIONAL. I GUESS ANYBODY (A CERTAIN CLASS OF PEOPLE) CAN GET A J

Delivery driver (Ronnie) was "running behind" to the point we called dispatch a couple of times and him directly to get his ETA and he told us he was in the same place both times we spoke to him (on the road, same land mark???). Because he was runni

The initial delivery date was set for August 17th. We were then promised August 28th, 29th and the the 30th. For those three days, a specific window was provided. I hired staff to wait for the package which never arrived. For the 30th, I even fol

My most recent overall Estes customer experience has exceeded my expectations. My number reason for 4-stars instead of 5-stars is that on Saturday July 8th, 2023, one of your services techs came to my home with his pants much lower off his rear end t