Company Response Review Report Review
Very unprofessional - never showed up

Eric Johnson Submitted this review about Elite Auto Shipper
Review made Live: 11/20/2013 3:03:00 PM
Contracted to have a car moved from Boston to Atlanta. Driver never showed, never called and wouldn't return my call. Office only provided excuses.

Went with another service and was very satisfied.
Shipment Details
Origin State:
Massachusetts
Pickup:
Never
Destination State:
Georgia
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2342
Quote or Order Cost:
$1350

Company Response
Paul Moore from Elite Auto Shipper Submitted this response.
Response Date: 1/22/2014 2:06:00 PM
We had this order assigned to an enclosed carrier. His lift gate on his truck was jammed on the day of scheduled pickup and he was getting it fixed and would contact us as soon as he was ready to pick up your car. You called many times for an update and we kept you in touch. This incident was beyond our control as we cant predict these things happening. We're glad your car was shipped.