Company Response Review Report Review
Done Wrong Transportation

Anthony Submitted this review about Done Right Transportation (No Longer In Business)
Review made Live: 10/20/2009 1:01:00 PM
I contacted Done Wrong Transportation and they matched another company that I was to use that I had used in the past and they didn't show up so I went with Done Wrong Transportation that was my BIGGEST mistake that I have ever made in my life first of all they always claim their truck is unavailable which they don't have any trucks they get other companies to do the work for you when my vehicle was finally picked up it was a day late and I didn't even get a call from the driver so I didn't know who it was or even where my vehicle was then when I called Done Wrong Transportation one of their associates (John) told me that My Problem Was Not His Problem then when I spoke to the supposedly owner (Danny) he said he would take care of it but he lied to me time and time again and when I talked to the driver finally from on of the outside companies that they send your business to that have nothing to do with them me and the driver figured it out that he was telling me one thing then telling the driver something else and even the quote price changed by 25 dollars and his explanation for that was quote (our truck was not available to pick up your vehicle to I had one of out associate companies to do it and it is going to be 25 dollars more but you should be ok because I am going to refund you your deposit and you can pay the extra fee out of that) end quote so to sum this up DON'T USE THIS COMPANY YOU WILL BE VERY DISAPPOINTED IN THE SERVICE.
Shipment Details
Origin State:
Florida
Pickup:
Late
Destination State:
Georgia
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
703748-234
Quote or Order Cost:
$300

Car Condition
  • Vehicle was dirty
Company Response
Paul from Done Right Transportation (No Longer In Business) Submitted this response.
Response Date: 10/28/2009 6:36:00 PM
Anthony's car was picked up on time but was delivered 2 days late, which unfortunately happens from time to time. We tried to remedy the situation by offering a refund but, Anthony was not understanding. He became extremely rude and disrespectful with the driver and the done right staff. We are sorry that your car arrived late, but yelling and cursing does not help the situation.