Dodge ram 2500

Tom Submitted this review about Domestic Auto Transport
Review made Live: 7/4/2010 7:55:00 AM
Contacted this company to ship vehicle and received quote from Allen who said the vehicle would be picked up within a week. The quote was for 900+. Waited for more than a week without pick up. Received a call from Justin who advised me that he was taking over as my main contact. This all started in early June 2010. Around the 20 of June I was contacted by Justin who then said the new price would be $1600.00 to move the vehicle.

What a crock! These guys obviously don't know the business they are in. I obviously was very disappointed by this total lack of unprofessionalism. Don't deal with these guys!

Company Response
terry Williams from Domestic Auto Transport Submitted this response.
Response Date: 7/6/2010 7:38:00 PM
Hi Tom, I am sorry that things did not go well for your transport. Unfortunatley the Pick up location was more remote than I had originally thought. The price of $956 would be consistant with a tranport from Az to Mn but unfortunately the pick up location is too far north for most runs out of Az and too far south for most runs out of Vegas to Mn. That is why after several weeks of working on this transport for you, we came to the conclusion that the price would need to be raised in order to get the job done. We did not raise our rate only the amount offered to the trucking companies toentice them to accept the vehicle. Again I am sorry your were not happy with the way things turned out, neither are we. We did our best to move your vehicle for the originally quoted price but were just not able to get it done. Since we do not charge a cancelation fee, and only charge when we move a vehicle, we do not make a habit of mis-quoting prices. Mistakes do happen and this is an example of us making one. If you look on this site you will see that the vast majority of our customers are very pleased with our work. sorry we could not make you happy. -Allen-